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Due to the intimate nature of this product, all sales are final.
Returns are accepted only if:
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The item is defective or damaged upon delivery, or
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The item is incorrectly shipped, or
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The item is unopened, unused, and in its original sealed packaging
Return requests must be submitted within 7 days of delivery.
Opened, used, or unsealed products are not eligible for return or refund.
Before returning any item, customers must contact us at:
📧 info@thenightssecret.com
Returns sent without prior authorization will be refused.
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If the item is defective, damaged upon delivery, or incorrectly shipped, return shipping costs will be covered by us.
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In all other cases, return shipping costs are the responsibility of the customer.
Any damage to the package or product caused by the shipping carrier is the sole responsibility of the carrier, and related claims must be filed directly with the shipping company.
Orders are processed within 1–3 business days.
All shipments are sent in plain, discreet packaging.
Delivery times are estimates and may vary by carrier and location.
Any damage caused by the shipping carrier is the carrier’s responsibility.